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Anger management

An exploration of anger episodes and how to deal with them
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3 designers

Project type



1 week


Figjam, Google docs


To help people overcome or deal with their anger issues by understanding their needs and coming up with solutions that could help them

Design Process

We started with exploring and understanding the people behviour when dealing with anger issues and needs, once we had enough understanding we defined the persona and its user journey which helped us understand the gaps and opportunities to reach to various solutions that could help people in coping up with anger episode. 



Learn about how people deal with anger & identify their triggers 



Narrowing down the research to understand people needs and designing a solution that would solve them



Clearly define the people needs and their problems



Look at the problem from all angles and generate as many ideas as possible

Primary Research

We started with planning about what kind of question we would ask during one - one interview to make people comfortable to talk about their anger episode in open manner 

The parameters we kept in mind whilst framing interview questions:

  • being empathetic,

  • Do not target questions that might open chapters that are too hard to close,

  • and staying curious

Interview pointers

  • Ice-breaking question

  • What are the situations where they’re more likely to be triggered?

  • Do they require immediate help during an anger episode?

  • Coping mechanisms - short and long-term solutions

  • Have they ever sought external help through professionals or existing applications?

  • If not, why the hesitance + what will be an ideal product/service that best suits their needs?

We had good insights from 3 user interviews that we conducted within our circle.


Findings from primary research

  • People get frustrated when things don’t go as they expected

  • Another cause of frustration is being forced into a certain environment, like how in covid, people were forced to stay at whatever place they were. For some the place was hostile and for others the idea of being stuck at home itself was

  • People felt antsy, heated up, and had pent-up energy - they wanted an outlet to channel excess emotions

  • They were aware of the anger episode that’s yet to happen, and wanted to distract themselves (preventative measure)

Secondary Research

Read several research papers in order to gain a better understanding of anger and how to manage it.


Findings from secondary research

  • Anger is a prevalent and frequent emotion that usually been experienced when friends, family members, and surroundings could not meet one’s expectations and demands.

  • Most of the time, the motive of anger is achieving expectations and demands.

  • Suggested practical and approved strategies to reduce anger:

    • self argumentation; try to stop angry thoughts, feelings, and states; veering angry thoughts; daily meditation; avoid nervous provocation; verbal expression of feelings in the time of anger; play with pets; active listening; try to trust others; take part in social and charity activities; cultivate the trait of empathy; practice patience; cultivate the trait of forgiveness

Converging on the problem statement

Concluding on all our research & narrowing it down to our problem statement was key to understanding their needs better & designing an effective solution.

Blasting anger hero | Anger-prone persona

Target Audience

  • when something doesn’t go as expected or planned

  • during Covid, I was not able to socialize and was forced to be in a place

  • there were times in the workplace when I had to act professionally

  • having less productivity than potential

  • Sit back and reflect after the anger episode

  • Even after being aware of the anger not able to handle it properly 

  • Having a way to talk to the person I lashed out to after 

  • A way to take out my anger without feeling guilty or tired 

  • Some ways to handle anger before it gets worse, especially in the workplace

Coping Mechanism
  • Reading

  • Slow music 

  • Talking to friends

  • Shower

  • Therapies or talking face to face with someone

  • Distracting the mind by watching a TV series or sleeping


The journey map was used to identify opportunities & pain points during the ideation process




Typical situation

Working on the daily task & following the routine

Neutral Emotion
  • A solution that notes and identifies the true source of the trigger by taking note of the habits, lifestyle, and any past situations which may be disturbing before the triggers occur.

  • Currently, there are not many apps that cater specifically to a certain demographic. There are different cultures, eating habits, fitness lifestyles, etc among every demographic, so it's important to note which triggers apply to each demographic.

  • According to one interviewee, many apps don't relate to their culture, as they seem to be too American in nature.


External factors affect and initiate triggers Eg: sudden change of plan, negative comments by others, trying to cope with an annoying boss, etc

Anxious and Frustrated Emotion
  • They were aware of the anger episode that’s yet to happen, and wanted to distract themselves (preventative measure)

  • They tried many apps to control their anger, but the most common ones revolve around the meditation angle, which targets an entirely different headspace.

  • Some associate the mediation music with mantra chants, which makes them feel too “religious” to do

Anger episode

Tries to control the effects by trigger but loses control and lashes out in anger

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  • People were antsy, tense, and had pent-up energy - they wanted to express excess emotions

  • It's hard for them to control their emotions 

  • People do not know how to prevent a violent outburst during uncontrollable anger (SOS moment)

After outburst

Feels guilty and embarrassed for lashing out

  • After the anger episode, people wanted to take a step back and reflect

  • Most people find it difficult to see that an application can truly solve the problem, believing it is more of a bandaid

  • Many applications out there were too mundane

Neutral emotion

Anxious and Frustrated


Embarrassed and Regret


Based on the insights from the research, we categorized the solutions as follows:

  • Short-term solution - Way to distract/Preventive measure

  • SOS moment solution - when the anger Intensity is on a scale of 8-10,

  • Long-term solution - when anger has been an issue for prolonged

SOS Moment Solution

when the anger intensity is on a scale of 8-10

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Sumo Haptics

To reduce one's anger thermometer, the player must push the other sumo out of the circle by pressing the orange round button

Deep Breathing

One easy way to calm your body and reduce your anger is to slow and deepen your breathing

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Push button

The red button should be pushed continuously until all the pent up anger is released as physical energy

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Fruit Ninja Game

Fruit ninja game is another way to release pent up anger by cutting the fruits thrown at players

Long-term solution

when anger has been an issue for prolonged

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Reflection diary

This is a fun activity that helps people to identify and express their feelings and take action next time to prevent the triggers and anger episode

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Mindful breathing dot by dot

A simple breathing technique that involves following the dot visually in a line one dot a time and inhaling and exhaling as they move along the dot

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An anger journal can be a useful tool to keep track of experiences and organize their thoughts. It allows people to organize their thoughts and helps them cope with anger more effectively

My Learnings

  • It was a challenging task to ask users the right questions about something as personal as their anger episode

  • Due to time constraints, coming to a consensus among the team seemed difficult, however it was easier as we communicated our views, questioned if it was something not agreed on, and worked on it till it made sense at each and every point of the process.

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